Software Icon

Satisfaction

And Performance Reviews

Welcome to the PC Matic Satisfaction Reviews. We have the largest PC customer satisfaction database in the world consisting of user performance ratings as well as comments related to PC satisfaction. We hope this helps everyone make more informed PC purchase decisions.

 Go Back

Welcome to the Satisfaction Reviews

See below results for reviews relating to MICROSOFT CORPORATION surface pro.

Search For Computers By Brand

MICROSOFT CORPORATION surface pro Satisfaction Reviews

Average Satisfaction
 
  3.52 out of 4

Percent Freezing
9%

Percent Slow
16%
Make
MICROSOFT CORPORATION
Model
surface pro
PC Type
Portable
Total Votes: 1721
2%
 
3%
 
37%
 
59%
 


Date Comments Satisfaction
6/15/2023 4:19:17 PM Getting old but still work OK
 
  4.00 out of 4
5/12/2023 8:39:17 PM EASY TO TRAVEL WITH RESPONDS WELL NO PROBLEMS
 
  4.00 out of 4
8/2/2021 7:42:02 PM Great so far
 
  4.00 out of 4
8/10/2021 10:45:41 AM it is fast
 
  4.00 out of 4
10/5/2020 1:35:26 PM I am very pleased and I wanted to add the protection to my tablet. Your marketing is excellant, Made in the USA!
 
  4.00 out of 4
5/15/2020 11:04:36 PM Greatprogram.
 
  4.00 out of 4
7/13/2020 3:29:15 PM It got a virus that I recognized last week which brings up unwanted tabs in the browser. I hope that PCMatic can get rid of it.
 
  4.00 out of 4
3/30/2021 7:59:00 AM flash drive, fast operations
 
  4.00 out of 4
3/29/2020 6:48:16 AM Surface Pro
 
  4.00 out of 4
6/18/2022 9:42:17 AM Great protection.
 
  4.00 out of 4
1/4/2021 11:25:35 AM I like the size and performance.
 
  4.00 out of 4
1/24/2018 2:51:42 PM I is new so haven't really used it enough to tay more.
 
  4.00 out of 4
2/24/2018 2:10:46 AM Thanks for the HELP and GREAT SERVICE from here in SC I just purchased a Surface Pro bc other computer died and before any apps or Software was installed, I activated PC Matic from old pc. Thanks again!
 
  4.00 out of 4
1/25/2018 10:17:08 AM So far so good. I've only had it since October- but no complaints thus far.
 
  4.00 out of 4
2/27/2018 1:23:50 PM I just bought this computer and need to delete the Dan computer that is on list. This new computer replaces it.
 
  4.00 out of 4
2/27/2018 1:01:37 PM FYI, just purchased! So...Very Satisfied at the moment!
 
  4.00 out of 4
5/31/2018 12:33:52 PM This is going to be my fun and expensive toy!
 
  4.00 out of 4
5/31/2018 9:39:55 AM New MS Surface
 
  4.00 out of 4
7/27/2018 4:39:52 PM it is new
 
  4.00 out of 4
6/5/2018 4:32:49 AM New
 
  4.00 out of 4
11/23/2018 8:52:09 AM pop up adds now
 
  4.00 out of 4
4/29/2020 9:50:08 AM Its compact lightweight fast
 
  4.00 out of 4
4/11/2018 12:46:44 AM My pc and phone both run much faster. I truely feel safe using your product.
 
  4.00 out of 4
8/15/2018 9:14:54 PM keyboard is awesome. fits my big fingers and provides enough resistance to feel each key stroke.
 
  4.00 out of 4
6/19/2018 4:33:20 PM no compaints
 
  4.00 out of 4
6/25/2018 3:09:14 PM fast and portable
 
  4.00 out of 4
3/18/2018 1:46:22 AM Thank You
 
  4.00 out of 4
5/1/2018 6:57:32 PM Brand new as of 050118. So far, very satisified.
 
  4.00 out of 4
8/13/2018 6:00:30 PM brand new
 
  4.00 out of 4
8/12/2018 12:37:31 PM highly portable
 
  4.00 out of 4
9/4/2018 9:48:25 PM Brand new Surface Pro
 
  4.00 out of 4
6/30/2018 5:06:48 PM This isa MS Suraface,works as laptop or tablet.
 
  4.00 out of 4
2/15/2018 6:58:21 AM Great product
 
  4.00 out of 4
1/2/2018 5:47:34 AM Brand New 1/1/2018
 
  4.00 out of 4
12/3/2017 11:20:11 AM Ive only owned it three days.Latest Windows -- of course changed -- old Control Panel yet more well hidden. But fast, light and fun. Location of use doesn't include work at home option as such. Might consider adding if accuracy is sought.
 
  4.00 out of 4
2/3/2018 7:29:19 AM I am getting a pagefault error
 
  4.00 out of 4
12/10/2017 6:17:52 PM It is new.
 
  4.00 out of 4
9/19/2019 2:55:12 PM N/A
 
  4.00 out of 4
9/22/2019 2:43:48 PM fairly new rarely used
 
  4.00 out of 4
1/25/2019 7:59:12 AM power & light wieght
 
  4.00 out of 4
5/21/2020 7:56:55 PM It is a newly refurbished Surface Pro
 
  4.00 out of 4
5/20/2020 10:45:45 AM i am very pleased with product. have had no issues with ransomware or spam. thank you
 
  4.00 out of 4
3/14/2020 2:30:08 PM works well
 
  4.00 out of 4
11/7/2019 1:47:24 PM quick, easy. on screen hand movements better than mac
 
  4.00 out of 4
11/4/2019 12:26:23 PM Thin and lightweight
 
  4.00 out of 4
8/16/2019 9:25:12 AM quick, easy to use
 
  4.00 out of 4
12/22/2018 10:16:01 AM Brand new surface pro.
 
  4.00 out of 4
12/22/2018 8:17:39 PM Nice and portable
 
  4.00 out of 4
11/14/2019 10:46:26 PM Runs smooth
 
  4.00 out of 4
8/19/2018 4:45:16 PM very satisfied until recently when it was infected
 
  4.00 out of 4
4/21/2019 7:35:50 AM Very good performance. Light. portable
 
  4.00 out of 4
5/7/2019 8:57:26 AM FAST AND RELIABLE
 
  4.00 out of 4
8/25/2018 12:43:28 PM Light and fast
 
  4.00 out of 4
8/26/2018 2:09:21 PM Amazingling easy
 
  4.00 out of 4
8/28/2018 9:46:16 PM love it easey to taker everywhere
 
  4.00 out of 4
1/15/2019 4:15:30 PM new
 
  4.00 out of 4
9/14/2019 9:00:57 AM Runs well
 
  4.00 out of 4
9/14/2017 11:04:56 AM Very portable, has robust applications that I use for work
 
  4.00 out of 4
8/4/2017 3:20:48 PM New
 
  4.00 out of 4
12/22/2017 2:00:34 PM its new. but recently reinstalled windows due to issues.
 
  4.00 out of 4
7/8/2017 12:40:39 AM New computer
 
  4.00 out of 4
8/25/2017 10:15:57 PM Brand new
 
  4.00 out of 4
12/25/2017 8:25:11 PM Brand new
 
  4.00 out of 4
12/26/2017 10:19:51 PM so far, it's brand new
 
  3.00 out of 4
11/30/2017 4:04:21 PM new computer being set up
 
  3.00 out of 4
9/24/2017 3:48:22 PM gets over heated quickly
 
  3.00 out of 4
3/11/2019 1:42:36 PM Touchpad on detachable keyboard occasionally not responding
 
  3.00 out of 4
12/5/2018 3:20:04 PM everytime it goes into sleep mode and is restarted it wipes everything out as if its a brand new computer.
 
  3.00 out of 4
12/7/2018 11:05:08 AM i use PC computers for embroidery designs and photography. If I could use Macs I would. PCMatic is a must for my PC! thank you
 
  3.00 out of 4
8/6/2019 9:51:29 PM New to me Learning curve.
 
  3.00 out of 4
8/8/2020 9:00:59 AM I loved this machine until it started to be slow and bogged down.
 
  3.00 out of 4
2/27/2019 1:23:37 PM too early to tell
 
  3.00 out of 4
1/10/2020 1:32:50 PM the wifi at times does not function properly
 
  3.00 out of 4
7/6/2019 5:43:07 PM Hard to tell right now. I just purchased it.Effectiveness and if it user friendly will be the most important thing to me.
 
  3.00 out of 4
4/2/2019 12:29:55 PM SSd/NVM seems to run slow
 
  3.00 out of 4
1/21/2019 3:10:42 PM New Surface Pro to replace one that had a fatal crash at the end of 2018
 
  3.00 out of 4
5/20/2020 5:15:12 PM It was recommended by Best Buy
 
  3.00 out of 4
1/4/2020 2:47:02 PM Too early to tell if I'm satisfied. This font is terrible and is hard for me to read, how can older people read it? I will be traveling from time to time with this computer, just fyi.
 
  3.00 out of 4
1/8/2020 8:02:42 AM Performance & malware issues
 
  3.00 out of 4
3/8/2020 2:33:20 PM Pop up ads are annoying. Otherwise, it seems to run okay.
 
  3.00 out of 4
10/14/2019 6:27:12 PM it feels like the mouse pad stops working and I have been notified daily to change my password to microsoft products for a week. i felt like it was infected with a virus
 
  3.00 out of 4
4/5/2019 8:41:04 PM
 
  3.00 out of 4
2/1/2018 8:48:45 AM Love the computer but i get the blue screen often.
 
  3.00 out of 4
12/5/2017 11:19:01 AM Mix of PC and Tablet is not seemless.
 
  3.00 out of 4
10/14/2018 1:57:35 PM This is a Surface 4 Pro and it is a very powerfull tablet capable of replacing any IPad
 
  3.00 out of 4
10/28/2017 10:55:03 AM not crazy about windows 10, 7 was much easier
 
  3.00 out of 4
8/29/2017 8:29:52 PM just purchased and wanted to get you guys on my guard right away
 
  3.00 out of 4
3/8/2018 5:54:27 PM would like better performance for online gaming
 
  3.00 out of 4
1/10/2018 4:44:59 PM just out of the box. ask me in a few months.
 
  3.00 out of 4
2/15/2018 8:10:52 AM new to pc matic
 
  3.00 out of 4
12/17/2017 1:05:32 PM I get some error messages from PC matic when I install them on any of my surface devices AND there is bad support to figure out what they mean. I really don't know if I am protected.
 
  3.00 out of 4
2/9/2018 12:26:48 PM it is new
 
  3.00 out of 4
10/22/2018 4:25:22 PM Too early to tell
 
  3.00 out of 4
9/2/2020 2:42:36 PM We just bought this Surface Pro used from someone, and we havn't used it much, just checking for virus and getting it setup. This will be my new laptop.
 
  3.00 out of 4
1/14/2021 3:42:58 PM Its slow
 
  3.00 out of 4
5/31/2018 7:52:37 PM probilems whith instal
 
  3.00 out of 4
8/6/2018 2:42:50 PM It's somewhat slow.
 
  3.00 out of 4
2/27/2018 6:29:20 PM New Surface Pro 5 from MS Store to replace my defective Surface Pro 4 on Feb 27, 2018.
 
  3.00 out of 4
7/18/2018 7:29:05 PM new computer Can't base answers on use since it is new.
 
  3.00 out of 4
9/26/2018 2:03:31 PM I have had multiple issues with the program on 2 of the other computers that have it installed. On one it may be a computer issue. It's difficult to add additional computers onto my account (currently 3 of 5 if this computer hase been added...currently unsure)
 
  3.00 out of 4
1/3/2021 6:19:20 AM Comper has a threat according to webroot.
 
  3.00 out of 4
5/13/2018 11:20:45 AM never used before it is new
 
  3.00 out of 4
9/16/2018 10:18:55 AM New so I don't have a baseline yet.
 
  3.00 out of 4
1/23/2018 12:32:22 PM I just got this computer, still installing stuff on it.
 
  3.00 out of 4
4/16/2020 10:24:40 PM I like this computer as it fits my needs and I can easily use it to complete assignments.
 
  3.00 out of 4
7/9/2020 2:26:27 PM Microsoft Surface Tablet performs better than most laptops in comparable price range and has less issues with Microsoft patches and updates (Go figure?)
 
  3.00 out of 4
7/5/2021 5:49:27 AM Surface PRO - so far so good Not sure about questions below, Have just started using it.
 
  3.00 out of 4
1/20/2022 12:22:10 PM great computer
 
  3.00 out of 4
2/13/2021 3:22:07 PM have problum with mouse sometimes not responding.
 
  3.00 out of 4
5/11/2020 9:34:26 PM wish detachble keyboard is more stable
 
  3.00 out of 4
3/20/2022 10:12:04 PM ????????????????????????????
 
  3.00 out of 4
4/9/2022 12:17:00 PM popups are a problem
 
  3.00 out of 4
11/11/2021 9:23:09 AM jj
 
  3.00 out of 4
2/16/2022 8:29:28 AM I love this device but lately it has been running very slow
 
  3.00 out of 4
7/16/2021 7:52:13 AM It's getting old, but I've become accustomed to it's foibles. What is your definition of "slowly"?
 
  3.00 out of 4
7/13/2021 6:28:05 PM Battery life is dismal. Other than that, handy little Surface.
 
  3.00 out of 4
5/16/2021 8:58:34 AM I like it
 
  3.00 out of 4
9/9/2022 1:11:47 AM pop ups
 
  3.00 out of 4
10/31/2022 9:09:45 PM slowness
 
  3.00 out of 4
9/21/2022 11:40:57 PM It is older and has slowed down.
 
  3.00 out of 4
3/30/2023 11:51:53 AM Outlook keeps locking up
 
  3.00 out of 4
12/22/2022 2:16:03 PM I think I just got scammed when I tried to get tech support. The online chat put me in touch with someone who took control of my laptop. His phone number was 408-6590062
 
  3.00 out of 4
8/22/2023 9:25:37 AM multiple pop ups
 
  3.00 out of 4
12/17/2022 9:55:43 AM slow processor
 
  2.00 out of 4
4/24/2023 2:13:48 PM constantly shutting down when it has a full battery and settings are set to never go off when plugged in
 
  2.00 out of 4
4/30/2023 10:05:22 PM this device has becme veryslow and Id still like to use it at home
 
  2.00 out of 4
7/13/2023 4:15:14 PM It is a little slow and sometimes freezes.
 
  2.00 out of 4
9/13/2022 12:51:55 PM touch screen quit working
 
  2.00 out of 4
2/27/2021 3:13:21 PM Seem to get unwanted pop ups
 
  2.00 out of 4
9/21/2021 2:02:35 PM after password put in it goes to black screen
 
  2.00 out of 4
12/28/2020 8:47:45 AM Slow requires rebotting to connect to home wifi at times
 
  2.00 out of 4
3/27/2022 11:45:20 AM Too slow
 
  2.00 out of 4
3/29/2022 6:12:00 AM battery does not last 30 minutes
 
  2.00 out of 4
4/20/2020 8:41:59 PM Been Slow Lately
 
  2.00 out of 4
12/19/2017 6:52:59 PM OS????,Hard??????????,????????????????
 
  2.00 out of 4
1/4/2018 5:28:49 AM ??????????
 
  2.00 out of 4
6/30/2018 8:38:10 PM go.paradiskus.com/ is on this computer and I have scaned several times and it is never detected, or removed!
 
  2.00 out of 4
2/4/2019 4:11:10 PM It seems that I have been infected with Ransomware.
 
  2.00 out of 4
4/20/2018 9:40:59 AM Computer has outside malware which I believe is affecting its operations
 
  2.00 out of 4
3/12/2018 1:25:17 AM microsoft has failed to disclose the features not availibile with this model
 
  2.00 out of 4
12/11/2018 11:14:47 AM memory hog processes
 
  2.00 out of 4
1/26/2020 2:15:03 PM seemed to not work very well when more than one app at a time is open. also virtual keyboard doesn't appear when it should and is locked to bottom. PC is slow to respond most of the time.
 
  2.00 out of 4
5/21/2019 4:48:43 PM Dont know how to work a PC
 
  1.00 out of 4
3/3/2019 9:16:34 AM Small and compact..easy to use..meets all of my demands thus faar...your software makes it that much more valuable
 
  1.00 out of 4
3/20/2018 5:31:22 PM new
 
  1.00 out of 4
11/28/2018 3:38:59 PM It's windows 10.... Nuf said?
 
  1.00 out of 4
9/8/2022 6:21:13 AM Pop ups do not allow me to work effectively
 
  1.00 out of 4
8/5/2021 4:15:07 PM It's slow as christmas
 
  1.00 out of 4



USA Based Support

Unlimited Calls With a Technology Expert

Support Unlimited from PC Matic includes support and tech coaching via Phone, Email, Chat and Remote Assistance for all of your technology needs on computers, printers, routers, smart devices, tablets and more.
Annual Price
$100
Learn More

PC Matic Newsletter

Our weekly newsletter is packed with computer tips & tricks. As a bonus, receive monthly emails with exclusive offers.

Software

Support

Libraries

Forums